AI CONTACT CENTER
AI CONTACT CENTER
All You Need to Run an AI-Powered Call Center in all Languages
All You Need to Run an AI-Powered Call Center in all Languages
End-to-end voice AI platform to build, launch, and evaluate production-ready telephony agents that are easy to deploy & ready for infinite scale.
End-to-end voice AI platform to build, launch, and evaluate production-ready telephony agents that are easy to deploy & ready for infinite scale.
Take your voice agents from
build to launch in weeks, not months
Take your voice agents from
build to launch in weeks, not months
Seamless Build-to-Scale Voice Agent Management
End-to-end platform built for full lifecycle management of voice agents in production.
Build customised agent workflows and automate with quality and precision.
Collaborate across teams to deliver impactful business outcomes.
Seamless Build-to-Scale Voice Agent Management
End-to-end platform built for full lifecycle management of voice agents in production.
Build customised agent workflows and automate with quality and precision.
Collaborate across teams to deliver impactful business outcomes.
Performant Voice Agents Start With Accurate Indic Voice Transcriptions
Proprietary speech models fine-tuned to handle large scale diversity, realities and high-stakes deployments.
Speech models don’t work off the shelf in production. Ours let you tweak, tune, and optimise for your exact domain, down to the last detail.
Performant Voice Agents Start With Accurate Indic Voice Transcriptions
Proprietary speech models fine-tuned to handle large scale diversity, realities and high-stakes deployments.
Speech models don’t work off the shelf in production. Ours let you tweak, tune, and optimise for your exact domain, down to the last detail.
Always know how your agents are performing and improve
Full visibility into every customer interaction, from real-time transcriptions to post-call analytics.
Conduct voice agent evaluation at scale. Monitor performance and conduct quality analysis across conversations, intents, and outcomes and improve continuously with actionable insights.
Always know how your agents are performing and improve
Full visibility into every customer interaction, from real-time transcriptions to post-call analytics.
Conduct voice agent evaluation at scale. Monitor performance and conduct quality analysis across conversations, intents, and outcomes and improve continuously with actionable insights.
Works with Everything You Already Use
Works with Everything You Already Use
Seamless integrations with your existing tech stack including cloud partners, telephony providers, CRMs, Brand knowledge ensuring highly efficient and fast time to launch.
Seamless integrations with your existing tech stack including cloud partners, telephony providers, CRMs, Brand knowledge ensuring highly efficient and fast time to launch.
Built for Enterprise-grade Speed, Scale & Security
Built for Enterprise-grade Speed, Scale & Security
Language Coverage
Language Coverage
Support 12 languages and 40+ dialects to reach customers across regions, accents, and code-mixed inputs.
Customisability
Customisability
From speech models to workflows, every layer is configurable to match your domain, tone, and operational goals.
On-Prem Setup
On-Prem Setup
Deploy on your own infrastructure with full control over data, latency, and compliance.
Integrations
Integrations
Seamlessly connect to your CRMs, telephony, LMS, and analytics stack with plug-and-play APIs.
Data Privacy
Data Privacy
Built with compliance and security as a backbone: your data stays yours. SOC 2, ISO 27001, and GDPR compliant.
Scale Handling
Scale Handling
Built to handle millions of calls and conversations reliably, without compromising on accuracy or latency.
Compliance, built in.
Compliance, built in.
Navana.ai is fully aligned with RBI guidelines, ISO 27001, SOC 2 Type II, and data localization norms.
Navana.ai is fully aligned with RBI guidelines, ISO 27001, SOC 2 Type II, and data localization norms.
SOC 2
ISO 27001
Ready to take the Voice AI leap?
Sign up for early access to AI Contact Center Platform
Ready to take the Voice AI leap?
Sign up for early access to AI Contact Center Platform
Navana.ai
Navana Tech enables last mile access of digital services to end users through the use of voice-based technologies and products.
Nanavati Mahalaya
18, Homi Mody St. Fort,
Mumbai, Maharashtra 400001
Navana.ai
Navana Tech enables last mile access of digital services to end users through the use of voice-based technologies and products.
Nanavati Mahalaya
18, Homi Mody St. Fort,
Mumbai, Maharashtra 400001