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Privacy Policy
Privacy Policy
Effective Date: 06 April, 2026
Effective Date: 06 April, 2026
Last Updated: 06-04-2026
Last Updated: 06-04-2026
Your privacy is important to us. It is the policy of Navana Tech India Private Limited ("Navana Tech," "Company," "we," "our," or "us") to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including across our website, https://navana.ai/, and other sites, applications, and services we own and operate.
Your privacy is important to us. It is the policy of Navana Tech India Private Limited ("Navana Tech," "Company," "we," "our," or "us") to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including across our website, https://navana.ai/, and other sites, applications, and services we own and operate.
This Privacy Policy explains how we collect, use, store, share, and safeguard personal data to ensure transparency and build trust with our users, customers, and partners.
This Privacy Policy explains how we collect, use, store, share, and safeguard personal data to ensure transparency and build trust with our users, customers, and partners.
Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
DEFINITIONS
Personal Data: Any information relating to an identifiable individual (e.g., name, email, IP address).
Processing: Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
Data Controller: The entity that determines the purposes and means of processing personal data.
Data Processor: The entity that processes data on behalf of the data controller.
Personal Data: Any information relating to an identifiable individual (e.g., name, email, IP address).
Processing: Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
Data Controller: The entity that determines the purposes and means of processing personal data.
Data Processor: The entity that processes data on behalf of the data controller.
INFORMATION WE COLLECT
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.
PERSONAL INFORMATION
We may ask for personal information — for example, when you subscribe to our newsletter, fill out a form, or contact us — which may include one or more of the following:
Name
Email
Phone/mobile number
Company name
Employee strength
Industry
Web URL
We may ask for personal information — for example, when you subscribe to our newsletter, fill out a form, or contact us — which may include one or more of the following:
Name
Email
Phone/mobile number
Company name
Employee strength
Industry
Web URL
TECHNICAL & LOG DATA
When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include:
Your device's Internet Protocol (IP) address
Browser type and version
Operating system
Pages you visit, time and date of your visit, and time spent on each page
Device identifiers and usage analytics
Cookies and similar tracking data
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence, including technical details about your device and other information relating to the problem. Please be aware that while this information may not be personally identifiable by itself, it may be possible to combine it with other data to identify individual persons.
We only collect and use your personal information when we have a legitimate reason for doing so. In such instances, we only collect personal information that is reasonably necessary to provide our services to you.
When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include:
Your device's Internet Protocol (IP) address
Browser type and version
Operating system
Pages you visit, time and date of your visit, and time spent on each page
Device identifiers and usage analytics
Cookies and similar tracking data
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence, including technical details about your device and other information relating to the problem. Please be aware that while this information may not be personally identifiable by itself, it may be possible to combine it with other data to identify individual persons.
We only collect and use your personal information when we have a legitimate reason for doing so. In such instances, we only collect personal information that is reasonably necessary to provide our services to you.
LEGAL BASES FOR PROCESSING
We process personal data only when permitted by law. The legal bases include:
Consent: When you provide explicit consent (e.g., marketing communications).
Contractual Necessity: To fulfill a contract with you (e.g., processing orders or service requests).
Legal Obligation: To comply with legal and regulatory requirements.
Legitimate Interests: For fraud prevention, improving services, or ensuring security.
We process personal data only when permitted by law. The legal bases include:
Consent: When you provide explicit consent (e.g., marketing communications).
Contractual Necessity: To fulfill a contract with you (e.g., processing orders or service requests).
Legal Obligation: To comply with legal and regulatory requirements.
Legitimate Interests: For fraud prevention, improving services, or ensuring security.
COLLECTION & USE OF INFORMATION
We may collect personal information from you when you do any of the following on our website:
Register for an account
Sign up to receive updates from us via email or social media channels
Use a mobile device or web browser to access our content
Contact us via email, social media, or any similar technologies
When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
To provide you with our platform's core features and services
To enable you to customise or personalise your experience of our website
To contact and communicate with you
For analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
For advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you
For security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use
To comply with legal obligations
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources.
We may collect personal information from you when you do any of the following on our website:
Register for an account
Sign up to receive updates from us via email or social media channels
Use a mobile device or web browser to access our content
Contact us via email, social media, or any similar technologies
When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
To provide you with our platform's core features and services
To enable you to customise or personalise your experience of our website
To contact and communicate with you
For analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
For advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you
For security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use
To comply with legal obligations
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources.
DATA SHARING & DISCLOSURE
We may disclose personal information under the following circumstances:
Service Providers: With vendors or contractors who perform services on our behalf.
Affiliates: To a parent, subsidiary, or affiliate of our company.
Legal Compliance: To comply with laws, subpoenas, or other legal processes.
Business Transfers: In the event of mergers, acquisitions, or asset sales.
Consent: When you explicitly agree to share your data.
Third-party services we currently use include:
Google Analytics
HubSpot
Google Adsense
LinkedIn
We do not sell your personal data.
We may disclose personal information under the following circumstances:
Service Providers: With vendors or contractors who perform services on our behalf.
Affiliates: To a parent, subsidiary, or affiliate of our company.
Legal Compliance: To comply with laws, subpoenas, or other legal processes.
Business Transfers: In the event of mergers, acquisitions, or asset sales.
Consent: When you explicitly agree to share your data.
Third-party services we currently use include:
Google Analytics
HubSpot
Google Adsense
LinkedIn
We do not sell your personal data.
DATA RETENTION
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Afterward, data is securely deleted or anonymised.
If you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation, or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Afterward, data is securely deleted or anonymised.
If you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation, or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.
SECURITY OF YOUR PERSONAL INFORMATION
SECURITY OF YOUR PERSONAL INFORMATION
We implement industry-standard technical and organisational measures to safeguard personal data, including:
Encryption (at rest and in transit)
Access controls and authentication protocols
Regular audits and security assessments
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
We implement industry-standard technical and organisational measures to safeguard personal data, including:
Encryption (at rest and in transit)
Access controls and authentication protocols
Regular audits and security assessments
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
YOUR RIGHTS
Depending on your jurisdiction and applicable data protection law, you may have the following rights:
Access: Request access to your personal data.
Rectification: Correct inaccurate or incomplete data.
Deletion/Erasure: Request deletion of your data.
Data Portability: Obtain a copy of your data in a portable format.
Restriction: Request a limitation on the processing of your data.
Objection: Object to certain processing activities (e.g., direct marketing).
Withdraw Consent: Withdraw your consent at any time when processing is based on consent.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
If you terminate or delete your account, we will delete your personal information within 30 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, even after you have deleted the information from our services or deactivated your account.
Depending on your jurisdiction and applicable data protection law, you may have the following rights:
Access: Request access to your personal data.
Rectification: Correct inaccurate or incomplete data.
Deletion/Erasure: Request deletion of your data.
Data Portability: Obtain a copy of your data in a portable format.
Restriction: Request a limitation on the processing of your data.
Objection: Object to certain processing activities (e.g., direct marketing).
Withdraw Consent: Withdraw your consent at any time when processing is based on consent.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
If you terminate or delete your account, we will delete your personal information within 30 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, even after you have deleted the information from our services or deactivated your account.
NOTIFICATIONS & DATA BREACHES
We will comply with laws applicable to us in respect of any data breach.
We will comply with laws applicable to us in respect of any data breach.
CHILDREN'S PRIVACY
We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete it promptly. If you believe we may have collected personal information from a minor, please contact us immediately.
We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete it promptly. If you believe we may have collected personal information from a minor, please contact us immediately.
COOKIES & TRACKING TECHNOLOGIES
We use "cookies" and other tracking technologies to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on the preferences you have specified.
You can manage your cookie preferences through your browser settings. At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings to refuse the setting of all or some cookies.
We use "cookies" and other tracking technologies to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on the preferences you have specified.
You can manage your cookie preferences through your browser settings. At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings to refuse the setting of all or some cookies.
INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
The personal information we collect is stored and/or processed in India, or where we or our partners, affiliates, and third-party providers maintain facilities.
If we transfer your personal information to third parties in other countries:
We will perform those transfers in accordance with the requirements of applicable law.
We will protect the transferred personal information in accordance with this Privacy Policy.
We will ensure appropriate safeguards are in place, such as Standard Contractual Clauses, where required.
The personal information we collect is stored and/or processed in India, or where we or our partners, affiliates, and third-party providers maintain facilities.
If we transfer your personal information to third parties in other countries:
We will perform those transfers in accordance with the requirements of applicable law.
We will protect the transferred personal information in accordance with this Privacy Policy.
We will ensure appropriate safeguards are in place, such as Standard Contractual Clauses, where required.
BUSINESS TRANSFER
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy.
UNSUBSCRIBE
To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this Privacy Policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this Privacy Policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
COMPLAINTS
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
LIMITS OF OUR POLICY
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. If we decide to change this Privacy Policy, we will post the changes here at the same link by which you are accessing this Privacy Policy.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt-out of, as applicable, any new uses of your personal information.
We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. If we decide to change this Privacy Policy, we will post the changes here at the same link by which you are accessing this Privacy Policy.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt-out of, as applicable, any new uses of your personal information.
CONTACT US
For any questions or concerns regarding your privacy, you may contact us using the following details:
Raoul Nanavati
Email: raoul@navanatech.in
Navana Tech India Private Limited
Nanavati Mahalaya, 18 Homi Mody Street, Fort, Mumbai, Maharashtra 400001, India
Website: https://navana.ai
For any questions or concerns regarding your privacy, you may contact us using the following details:
Raoul Nanavati
Email: raoul@navanatech.in
Navana Tech India Private Limited
Nanavati Mahalaya, 18 Homi Mody Street, Fort, Mumbai, Maharashtra 400001, India
Website: https://navana.ai
Navana.ai
Navana Tech enables last mile access of digital services to end users through the use of voice-based technologies and products.
Nanavati Mahalaya
18, Homi Mody St. Fort,
Mumbai, Maharashtra 400001
Navana.ai
Navana Tech enables last mile access of digital services to end users through the use of voice-based technologies and products.
Nanavati Mahalaya
18, Homi Mody St. Fort,
Mumbai, Maharashtra 400001